Sample Technology Report Paper

Subject: Analysis of User Manual Usability for Samsung Galaxy S6

This memo analyzes the usability of the new Samsung Galaxy S6 user manual. The purpose of the handbook is to determine and explain all functions of the Smartphone. An in-depth analysis of the manual’s usability is provided and followed by conclusions and recommendations for the manual’s improvement.

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Facts and Findings

The Samsung S6 Manual appears organized in a systematic procedure on how to operate the Smartphone upon purchase. The manual incorporates all components of a manual usability used in the evaluation. The components include audience recognition, development, conciseness, consistency, document design, and ease of use.

Audience Recognition

The Samsung manual defines the terminologies that are necessary when operating the Smartphone. The graphics used in the guide are helpful to improve the users’ levels of comprehending the procedural steps. The words and tone used in the guide are quite simple to suit the intended audience. The cover page and introduction explain audience the general expectations and benefits of using the Samsung Galaxy S6.


The steps employed in the manual include numbering of points denoting any function. For example, the steps when sharing a file with another contact are numbered
1) Tap Gallery on the Apps screen.
2) Select images to share.
3) Tap Share ? Contacts.
The first five pages present necessary information such as warranties, hazards, tools, and accessories; also, the manual covers all the relevant information.


The words and sentences used in the guide are concise which helps the reader understand quickly. Each step is self-contained, meaning that the user does not have to reference or remember the previous steps. For example, once you enter text, the manual begins with the identification of keyboard buttons and parts. In the same step, there are details on steps to compose a text and send it to the contacts (Samsung Galaxy, 2014). However, for some information, the manual uses cross-references for the user to learn more information. For example, the user is directed to the Samsung App Store website to download an application used to transfer data.

Ease of use

The table of contents page helps the users find a particular step quickly. For example, Table of Contents on page 2 & 3 helps the user access all sub-headings under the basics, applications, settings, and appendix (Samsung Galaxy, 2014). The manual has cross-references to their official website for more information about the functions. In addition, the guide is accessible under the Settings section in the Smartphone in case the user cannot access the printed manual.


The entire manual has ensured the hierarchy of headings; it remains the same as the images used to show instructions. The terminologies used throughout appear similar as well as the system of numbering. The signs and color schemes used correspond to the global representation. For example, red or an exclamation mark that symbolizes danger or problems in the device. This report was made by our writing company.

Document Design

When designing any user guide, it is necessary to put the information in a way that meets usability standards. Below we outline the necessary guidelines used in the design of Samsung Galaxy S6 user manual:
• The guide appears arranged in chronological order, uses numbers, and bullets to highlight the procedures.

• The use of bold, large, and italic fonts seems useful in pointing out particular points.

• The graphics used in the handbook are easily presented and displayed for easy understanding.

• The white space in the guide makes the guidelines and information accessible.

• The colors used in the Handbook emphasize the important parts of the steps such as red shows hazard.

• The spacing helps in dividing the information into chunks for better comprehension.


The Samsung Galaxy S6 Handbook has accomplished the expectations of the analysis regarding the components of usability. According to the results of the usability analysis of the manual, there is evidence of a high score in terms of usability of the handbook. However, other aspects hinder the manual from scoring 100% in usability. These include:

• Too many pages of information in the manual making it lengthy to real.

• Lack of a user feedback section such as frequently asked question that could help the user get solutions to their questions beforehand.
The degree of success in terms of usability of the Samsung Galaxy S6 user guide is due to the following usability tricky.
• The manual uses bold heading and sub-headings and also bright colors to highlights the important points.

• Proper explanation of tools and accessories using words and images for better understanding.

• The use of similar headings, numbers, and pictures makes the information consistent.

• The documentation style used in the manual divides the information into smaller chunks with bold or italicized subheadings to emphasize information.

• Providing the table of contents in the manual helps the user to navigate through the handbook easily and randomly.

The usability flaws discovered in the manual contributed to the less than 100% usability score of the manual. However, the recommended changes below can increase the usability of the manual. The recommended changes include:

• Reduce the number of pages of the manual so as it can be concise. The use of a larger paper size and font size reduces the length of the handbook.

• Include a comments section or Frequently Asked Questions (FAQ) section that users can access to answer that most users ask.

The above recommendations help to make the manual compact by reducing the steps that appear extremely detailed. The manual should maintain conciseness as well as have detailed information. Despite the recommended changes, the user guide for the Samsung Galaxy S6 has an impressive score in usability evaluation.

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Type of paper: Report
Citation style: Other
Pages: 3
Sources: 0
Level: Undergraduate

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